Frequently Asked Questions

No. You do not need to create an account to browse our customs, build a cart, or submit a request.

To order, browse the Customs page and select the custom card(s) you want. Choose the quantity for each card, add them to your cart, and proceed through Checkout to review your selections.

From there, you'll choose one of two paths:

Existing Client — If you're already a Triforce Customs client, identify your existing account and submit the order through the existing-client checkout process. Your established client information and pricing will be used for the order.

New Client / Prospect — If you're new to Triforce Customs, complete the requested contact information and submit your selections as a new-client request. We'll receive your request along with the cards and quantities you've selected and use that information to get the process started.

Absolutely. When selecting a custom card on the Customs page, simply choose the quantity you want before adding it to your cart.

You can review your quantities in the Cart before proceeding to checkout, making it easy to order multiple copies of the same custom along with different cards in a single order.

Occasionally, a custom card may become unavailable after you've added it to your cart. If that happens, the card will remain visible in your cart and will be clearly marked Out of Stock.

Unavailable cards cannot be purchased and will not be included in your order totals. You can remove the unavailable card or continue checkout with the remaining available items.

Yes. We're always open to hearing new custom card ideas.

If there's a player, subject, theme, or concept you'd like to see that isn't currently available on the Customs page, send us your idea at support@triforcecustoms.com.

We can't guarantee that every request will be produced, but we welcome suggestions and use them to help shape future customs.

We currently accept several convenient digital payment options, including PayPal, Venmo, Cash App, Zelle, and Apple Pay.

At this time, we do not accept credit or debit cards or personal checks.

Payment instructions and details will be provided as part of the order process.

You won't be asked to pay when you initially submit your order or request.

Once we receive your order and verify availability, we will contact you by email or phone to discuss and arrange payment options. Once a payment method has been determined, we will email you an invoice.

After we have received and verified your payment, we will process your order and prepare it for shipment.

Turnaround times can vary depending on card availability, order size, and current order volume.

Once your order has been submitted, we'll keep you updated as it moves through the ordering process. You can also use our Order Status page to check the current status of your order.

When your order ships, tracking information will be available so you can follow your shipment through delivery.

If you're a new or prospective client, use the Request Status page and enter the Request Number and email address used when you submitted your request. You'll be able to view your current request status along with the cards and quantities included in your request.

Use the Order Status page and enter your Order Number and the email address associated with the order. You'll be able to see the current order status, order details, and the cards included in your order.

When your order ships, shipping details are sent to the email address associated with the order.

Orders are currently shipped via USPS.

Any applicable shipping cost will be discussed with you before payment so there are no surprises when your invoice is issued.

No. At this time, Triforce Customs does not ship internationally.

Yes. Images displayed throughout the Triforce Customs website may include a watermark to help protect our original custom card designs and artwork.

The watermark is only part of the website preview and is not part of the physical custom card you receive.

You may request cancellation of your order before payment has been submitted. Please contact us at support@triforcecustoms.com and include your Request Number or Order Number so we can assist you.

If you need to change the cards or quantities in your order, the existing order will need to be canceled and a new order submitted with the updated selections.

Once payment has been received and verified, the order can no longer be canceled and will continue through processing and shipment.

If you have questions about a request, order, payment, shipping, or anything else, please contact us at support@triforcecustoms.com.

When contacting us about an existing request or order, please include your Request Number or Order Number so we can assist you as quickly as possible.